MBKC: Using iPads to Enhance the Customer Experience

The Apple iPad has proved to be an iconic device in modern times, replacing the computer in many respects. Here at Mercedes-Benz of KansasCity we will begin utilizing the device to enhance our retail customer experience.

View Colors, Wheel Options, and More!

Our sales consultants will be able to custom build and equip Mercedes-Benz vehicles for customers right on the showroom floor, showing available colors, interiors, wheels, packages, and accessories. Additionally, our staff will be able to email PDF versions of owner’s manuals, provide detailed video demonstrations of advanced technologies, and even schedule service appointments from anywhere in the store.

Build the Custom Mercedes-Benz of Your Dreams!

This capability will expand to our display at the 2012 Kansas City International Auto Show, where our booth will be WiFi capable, allowing our staff to use these iPads in the same convenience as if they were at the dealership, giving the Mercedes-Benz display a customer experience unmatched by other brands, just like the cars themselves.

Videos from Mercedes-Benz Help Demonstrate Complex Technologies.

We hope our customers enjoy our new commitment to advanced technologies in 2012 as part of a continuous effort to stay at the cutting edge of customer service. As Mercedes-Benz states, it's The Best or Nothing.

Mercedes-Benz of Kansas City is a Kansas City, MO based automotive dealership specializing in the sales and service of Mercedes-Benz, smart, and Sprinter vehicles. Visit us online at www.MB-KC.com , on Facebook at www.Facebook.com/MercedesBenzofKansasCity , or on Twitter at www.twitter.com/MercedesKC .